Newegg has launched a ChatGPT plugin for its PC Builder platform, offering artificial intelligence (AI)-aided design options for desktop PC builders. The plugin utilizes ChatGPT, an AI model developed by OpenAI, to enable users to interact with the system in a conversational manner. With the help of machine learning, ChatGPT continually improves and refines its responses.
Users subscribing to the ChatGPT Plus plan can leverage the ChatGPT plugin to assemble PC components for their custom desktop PCs. The plugin is available on both the GPT-4 desktop and mobile platforms. Through the PC Builder plugin, GPT-4 users can input their component preferences, performance requirements, PC usage, and budget. GPT-4 then provides recommendations for each component with details such as price, name, image, and a purchase link.
Once the recommended components are assembled, users can further customize their builds and proceed to checkout on the Newegg website. Newegg’s VP of Application Development, Lucy Huo, sees this plugin as an opportunity to integrate AI into their services and provide a seamless shopping experience for users.
Newegg has incorporated ChatGPT into various aspects of its operations. For instance, it uses ChatGPT to enhance customer experiences on its PC Builder tool and optimize text content throughout its website. Additionally, Newegg has employed Stable Diffusion AI, a text-to-image AI model, for its Home Showcase feature, improving product photos and descriptions for customers.
By investing significant resources into AI-related projects, Newegg aims to remain at the forefront of AI implementation in e-commerce. The company is also open to exploring collaborations with non-Newegg AI platforms to engage users across various touchpoints.
The PC Builder ChatGPT plugin is available in the plugin store for subscribers of the ChatGPT Plus plan. Newegg’s commitment to AI integration demonstrates its dedication to providing innovative solutions for desktop PC builders and enhancing the overall shopping experience for its customers.