Kore.ai Sets the Bar High with New Appointments and Market Growth

Kore.ai, a global leader in enterprise conversational and generative AI solutions, has announced an important addition to its executive team. Devendra Kumar (DK) Sharma, a former Citigroup International CIO, has been appointed as the company’s President and COO.

Sharma’s extensive experience in the technology and financial services sectors, along with his remarkable track record as a leader, makes him a valuable asset to Kore.ai. He brings over 30 years of expertise to the table, having held executive positions in various global organizations and startups.

The appointment of Sharma comes at a time when Kore.ai is experiencing significant growth. The company has witnessed a remarkable 130% increase in revenue and has gained prestigious clients across multiple industries in North America, EMEA, and Asia Pacific. In response to this expansion, Kore.ai plans to collaborate with additional channel partners in order to penetrate deeper into these markets.

Raj Koneru, CEO and founder of Kore.ai, is optimistic about the future impact of AI in the enterprise sector, stating, “DK Sharma’s operational expertise will advance our product development efforts while scaling our global growth.” This statement reflects the company’s commitment to leveraging AI and digitization to drive enterprise transformation.

Kore.ai’s success lies in its “better together” approach, which utilizes generative AI and large language models (LLMs) to enable enterprises to safely adopt disruptive AI technologies. Recognizing the importance of partnerships, Kore.ai recently launched a new partner program aimed at providing additional support to its indirect sales channel.

With over 400 customers worldwide, Kore.ai continues to automate billions of interactions annually through its enterprise AI platform and solutions. The company has already delivered more than $1 billion in cost savings to global enterprises and is trusted by millions of consumers and enterprise users alike.


1. What is the role of Devendra Kumar Sharma at Kore.ai?

As the President and COO, Devendra Kumar Sharma leads Kore.ai’s Go-to-Market functions, revenue growth, client success, strategy, and cross-functional collaboration while driving overall operational excellence.

2. How is Kore.ai planning to expand its market presence?

To ensure deeper market penetration, Kore.ai is actively enlisting additional channel partners across North America, EMEA, Latin America, and Asia Pacific.

3. How has Kore.ai contributed to its customers’ success?

Kore.ai’s enterprise AI platform and solutions have successfully delivered over $1 billion in cost savings to global enterprise customers, improving customer, employee, and contact center agent experiences for optimized business outcomes.